Module 1: Microsoft 365 Tenant Management

1. Configure Your Microsoft 365 Experience

• Set up your organizational profile.
• Manage tenant subscription options.
• Configure services and add-ins.

2. Manage Users, Licenses, Guests, and Contacts in Microsoft 365

• Create and manage user accounts.
• Assign and manage licenses.
• Manage guest user access.
• Create and manage mail contacts.

3. Manage Groups in Microsoft 365

• Understand different group types.
• Create and manage groups.
• Configure group settings.

4. Add a Custom Domain in Microsoft 365

• Plan for custom domain addition.
• Add and configure a custom domain.

5. Configure Client Connectivity to Microsoft 365

• Understand client connectivity options.
• Configure Outlook connectivity.
• Troubleshoot client connectivity issues.

6. Configure Administrative Roles in Microsoft 365

• Explore the Microsoft 365 permission model.
• Assign admin roles to users.
• Delegate admin roles to partners.
• Manage permissions using administrative units.
• Elevate privileges using Privileged Identity Management.

7. Manage Tenant Health and Services in Microsoft 365

• Monitor service health.
• Develop an incident response plan.
• Request assistance from Microsoft.

8. Deploy Microsoft 365 Apps for Enterprise

• Explore Microsoft 365 Apps for enterprise functionality.
• Complete a self-service installation.
• Deploy using Microsoft Configuration Manager.
• Deploy from the cloud or a local source.
• Manage updates and explore update channels.

9. Analyze Your Microsoft 365 Workplace Data Using Microsoft Viva Insights

• Examine analytical features of Microsoft Viva Insights.
• Explore personal, team, organization, and advanced insights.

Module 2: Microsoft 365 Identity Synchronization

10. Explore Identity Synchronization

• Examine identity models for Microsoft 365.
• Explore directory synchronization.

11. Prepare for Identity Synchronization to Microsoft 365

• Plan for Azure AD Connect.
• Prepare on-premises Active Directory for synchronization.

12. Implement Directory Synchronization Tools in Microsoft 365

• Set up Azure AD Connect.
• Configure Azure AD Connect Cloud Sync.

13. Manage Synchronized Identities in Microsoft 365

• Manage users and groups with directory synchronization.
• Monitor synchronization.
• Manage directory synchronization using PowerShell.

14. Implement Secure User Access in Microsoft 365

• Implement password management.
• Implement multi-factor authentication (MFA).
• Implement self-service password reset (SSPR).

Module 3: Microsoft 365 Security Management

15. Explore Security Metrics in Microsoft 365

• Examine threat vectors and data breaches.
• Explore Zero Trust.
• Explore Microsoft Secure Score.
• Explore Microsoft Entra ID Protection.

16. Manage Security Services in Microsoft 365

• Explore Exchange Online Protection.
• Explore Microsoft Defender for Office 365.
• Manage Safe Attachments and Safe Links.

17. Implement Threat Protection in Microsoft 365

• Explore Microsoft 365 Defender.
• Implement Microsoft Defender for Cloud Apps.
• Implement Microsoft Defender for Endpoint.

Module 4: Microsoft 365 Compliance Management

18. Explore Compliance in Microsoft 365

• Explore Microsoft Purview compliance portal.
• Explore compliance manager.
• Explore solutions in the Microsoft Purview compliance portal.

19. Manage Data Governance in Microsoft 365

• Explore information governance.
• Manage data retention in Microsoft 365 workloads.
• Manage records in Microsoft Purview Records Management.

20. Manage Data Loss Prevention in Microsoft 365

• Explore data loss prevention.
• Implement data loss prevention policies.
• Implement policy tips.

21. Manage Compliance Policies in Microsoft 365

• Explore Microsoft Purview insider risk management.
• Explore communication compliance.
• Explore information barriers.